Privacy, Anti SPAM & Email Policy

 

Privacy & Anti-Spam Policy

At ekarda, we respect the privacy needs of our valued customers and members. Maintaining the privacy of your information is of paramount importance to us. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at contact@ekarda.com.

Members agreement

Our clients must agree not to send unsolicited email via our system. Our clients certify that they will not use rented or purchased contacts or any other email address captured in any method other than opt-in. ekarda retains the right to review client lists and emails to verify that clients are abiding by the privacy and permission policies set forth herein. Our clients are required to comply with our policies and all applicable law.

How do we protect your privacy?

We use strict security measures to protect against the loss, misuse and alteration of data within the ekarda system and encrypt every single email address within our system. We keep all contacts secure and never share contact details with third parties under any circumstances unless required by Law.

Why did you receive an eCard from our system?

Our clients certify that all email addresses used in our system are opt-in names that have given permission to the client to send them email. As we indicate above, ekarda does not allow nor desire that any client use our email services to send unwanted mail or spam. If you don’t recognize who sent you an eCard using our system, please contact us by mailing abuse@ekarda.com.

Reporting unwanted mail as Spam

If you don’t recognize who used the ekarda service to send you a given message, you can report it to us as spam by sending it to abuse@ekarda.com.

How do I opt-out from receiving eCards?

Each eCard sent through the ekarda system contains a link that allows subscribers to unsubscribe from receiving emails from the sender. If you wish to unsubscribe, simply follow the instructions at the bottom of any email. If you have received an unwanted email sent by the ekarda system, please see above for options on how to handle and report an issue.

Will your information ever be shared, sold or rented?

We will never share, sell, or rent individual personal information unless we are legally required to do so. Information submitted via our systems is available only to employees responsible for managing this data.

If you have any questions about ekarda’s Privacy & Anti-Spam Policy, please contact us: Australia on +61 3 9015 4445 or USA + 1 (415) 800 3130 or email us at abuse@ekarda.com.

Email Policy

This policy (“Policy”) applies to all email and other communications (“Email”) generated or sent through the services provided by ekarda (“Services”) whether through the site located at www.ekarda.com or through any other site operated by ekarda or a ekarda reseller, distributor, or business partner (each, a “Site”). BY GENERATING OR SENDING EMAIL THROUGH THE SERVICES, YOU AGREE TO COMPLY WITH THIS POLICY. ekarda MAY SUSPEND OR TERMINATE YOUR ACCESS TO AND USE OF THE SERVICES IF YOU DO NOT COMPLY WITH THIS POLICY.

Your use of the Services must comply with all applicable Laws. This includes laws applicable to you and also laws applicable to ekarda and the recipient each Email. Examples of applicable laws include laws relating to spam or unsolicited commercial email (UCE), privacy, security, obscenity, defamation, intellectual property, pornography, terrorism, homeland security, gambling, child protection, and other applicable laws. It is your responsibility to know and understand the laws applicable to your use of the Services and the Emails you generate and send through the Services.

Your use of the Services must comply with the Terms of Service applicable to the Services (“TOS”). This Policy is a part of and incorporated into the TOS applicable to the Services. Click here for our ekarda TOS . It is your responsibility to read and understand the TOS applicable to your use of the Services and the Emails you generate and send through the Services.

Your use of the Services must follow all applicable guidelines established by ekarda.The guidelines below are examples of practices that may violate this Policy when generating or sending Emails through the Services:

-Using non-permission based Email lists (i.e., lists in which each recipient has not explicitly granted permission to receive Emails from you by affirmatively opting-in to receive those Emails).

-Using purchased or rented Email lists.

-Using third party email addresses, domain names, or mail servers without proper permission.

-Sending Emails to non-specific addresses (e.g., webmaster@domain.com or info@domain.com).

-Sending Emails that result in an unacceptable number of spam or UCE complaints (even if the Emails themselves are not actually spam or UCE).

-Failing to comply with any request from a recipient to be removed from your mailing list within 10 days of receipt of the request.

-Including “junk mail,” “chain letters,” “pyramid schemes,” incentives (e.g., coupons, discounts, awards, or other incentives) or other material in any Email that encourages a recipient to forward the Email to another recipient.

If you know of or suspect any violations of this Policy, please notify ekarda at abuse@ekarda.com. ekarda will determine compliance with this Policy in its sole discretion.